diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 5148713300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection and wait for a strong signal to appear. If the OTP still doesn't arrive, click on send OTP and wait, and if that also doesn't work, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can enjoy the updated app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher minimum withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, excluding bonus amounts. This means users cannot withdraw bonus money, only their actual earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI details, and bank information. This will ensure a smooth and secure experience. Filling out this information is mandatory for the app's functionality.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours in some cases. This delay in payment is a notable exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone other than the gamer. It's available for wagering purposes, but not for cash withdrawal. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
Welcome to diamond exchange, your premier online gaming destination. We take pride in offering a diverse range of games, from classic slot machines and table games to thrilling live dealer options that bring the casino atmosphere right to your doorstep. Our user-friendly platform ensures a seamless navigation experience, allowing you to easily find and play your favorite games. We understand the importance of convenience and security, which is why we offer a variety of deposit and withdrawal methods to cater to all our players. This includes credit cards, electronic wallets, and cryptocurrencies, ensuring a hassle-free and secure gaming experience. At diamond exchange, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist with any questions or concerns you may have. Whether you're an experienced player or just starting out, we guarantee a safe, fair, and entertaining gaming environment. Whether you're looking to spin the reels, place a bet, or interact with other players, our platform is designed to provide an immersive and engaging experience. With our state-of-the-art technology and commitment to excellence, you can trust that your gaming experience will be second to none. Join us today and elevate your online casino experience to new heights!
What sets us apart is our unwavering commitment to customer satisfaction. Our dedicated 24/7 support team is always ready to assist you with any questions or issues you may encounter, providing prompt and personalized help to ensure your gaming experience is seamless and enjoyable. Furthermore, our thrilling promotions and loyalty programs are designed to reward you generously for your loyalty, with special offers and benefits tailored to your gaming preferences. Whether you're a casual player or a hardcore gamer, we're dedicated to making your experience with us an unforgettable one.